12-28-2008, 11:51 AM
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Re: Storage Memory
You may also want to verify that your internal storage is working correctly. In some cases the user does not have access to the actual internal storage and many be installing files to a folder with the same name but not a separate drive.
When you browse through the folders using File Explorer (or other methods), does your Internal Storage folder have a little black icon to indicate that the Internal Storage is recognized as a separate drive? If not, you may have the problem. If you have been installing programs to a folder without the little black icon, you have been filling up your storage memory with files, and that would explain why your remaining storage memory is so low.
Try this - go to Settings -> System -> Memory ->Storage Card tab. Does the tab say "Not Installed"? If so, your Diamond is not recognizing the Internal Storage memory correctly. Here is a very long discussion of the problem -
http://forum.ppcgeeks.com/showthread.php?t=37485
HTC has posted a fix. The fix is posted here:
http://www.htc.com/us/supportdownloadlist.aspx?p_id=148&act=all
If that doesn't work for you, you will need to format the drive from a computer, which is discussed in the thread. I went that route myself before I figured out that there was a hotfix.
Hope this helps - many newbies like me have been experiencing low/out of memory error message because we are not actually utilizing the Diamond's Internal Storage drive.
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Palm Pilot-> Palm Pilot 1MG upgrade-> Palm IIIx-> Visor Deluxe-> Visor Prism-> Clie N610c-> Verizon Kyocera 7135-> Verizon Treo 600-> Sprint Treo 650-> Sprint Treo 700p -> Sprint Touch -> Sprint Diamond -> Sprint Hero -> Sprint EVO + tech support for spouse's Sprint Epic
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