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Originally Posted by bubbatex
... but I always believe there is more to something when someone says they CONSTANTLY have problems or they go through 4-5 phones in 6 months because none of them "work" right.
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Right on. When I hear people complain about something not working right or the apache is a piece of crap because they had to replace the phone 4 times in 6 months I'm very skeptical it is anything other than the user. Same way with people complaining about customer service, in 6 years I have never called customer service for a matter other than a plan change or addition. But I believe a lot of people aren't on the internet nearly as much as myself....so finding answers for them might be more difficult.