I have had a hell of a time with CS on the phone (3 days, 8+ hours trying to get my EVDO to work properly). What email are you guys using to get this stuff done. I spoke to a rep that was going to convert my account over to SERO (still in my 30 days) and she said she couldn't get it to work on the system, I talked to the SERO rep they wouldn't convert so I figured I would try email before sitting on hold for hours on end.
Thanks for the help ahead of time
