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Dear *******,
Thank you for writing again.
I thoroughly reviewed the account and noticed that you are eligible for the $111.00 extra rebate on the purchase of new handset as you are on SERO Plan.
Please smile:
************************************************** *************************************
I have applied the credit of $111.00 to the account as of July 08, 2007. However, this credit will reflect on the next invoice.
Have I resolved the concern, please write back to let me know, I will be happy to assist you if have any other issues or queries.
Thank you for contacting us. Have a great day!
Stenn S
E-Care
Sprint Together with Nextel
"Where our customers come first!"
only one email to ecare asking for the difference. i got the mogul within my first 30 days and got the credit no problem
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