please take a look at these link stating the issues with the dialer, i hated having to delete it but it was not safe to use, incase of 911 emergency.
http://www.ppcgeeks.com/htc-touch-di...ues-t6136.html
Paul Hammons is a genius when it comes to dialers and this is what he said about the HTC Dialer
Well, making some progress. First off, the "Wizard reTouched" dialer is completely incompatable with our phone. Breaks minor things like icons, and ## codes, and major things like 911 and enabling GPS for 911 calls. Never mind the memory leaks because it is making calls to memory segments in dll's that aren't there. If you have this installed I would highly recommend that you uninstall, if just for safety 911 related reasons.
Secondly, the factory dialer has the "big button" stuff used on the touch already installed as part of the current dialer, just disabled and missing the button graphics. This phone was made to switch between small and large dial buttons.
I have made some progress in getting it enabled by installing the button graphics and working through the templates. I do have the "in call" keypad skinned like the Touch using the correct Sprint .dll's. I also have the "background" of the big buttons transposed upon the small dialer buttons. Working to find the correct call to use the native big buttons on the main dialer screen. The main dialer screen is still using the small buttons.
Even better, there is a hidden menu on the smart dialer to turn of/on big button dialing. Working to enable that menu option as part of this.
I will keep you updated. It is a little slow as this stuff is not easy, I run two businesses and have 4 kids. So be patient.
-Paul Hammons
check out the full thread here,
http://pdaphonehome.com/forums/ppc-6...on-arrows.html