Quote:
Originally Posted by PdaAddict
Can anyone please help? I am on SERO and trying to do an exchange. For some reason customer care or order support claim they are unable to process a replacement for me because they are lacking certain privileges. can anyone tell me what number I should be calling? Thanks in advance!!
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You might have to go into the store. The techs might have to verify it before they can place your order. The phone support people should have been able to tell you, if that was the case--but we know there seems to be a lack of communications with stuff like this...