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Old 12-21-2008, 12:54 PM
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Re: Resetting voicemail count and number of rings before voicemail picks up

Quote:
Originally Posted by scarey1999 View Post
Hi everyone-

First time poster, long time lurker...

Well, I searched high and low on this forum and in my phone settings and I just can't seem to find the answers to (hopefully) a couple of easy questions.

1) How do I reset my voicemail notification on the Touch Pro? I have no new messages but the icon at the top and the "1 New Voicemail" message on the TF3D home screen will not go away.

2) How do I increase or decrease the number of rings before voicemail picks up? Right now it seems to ring randomly somewhere between 3-5 times before the call goes to VM. I think I am experiencing the ring delay issue that others have mentioned, but I cannot seem to find a good fix for that either.

Thanks in advance for any input or advice.
1. You have to go to your voicemail box and mark the message as read (9) or delete it (7)
If it still sticks, go to Start>Settings>Phone>Clear Voicemail Icon

2. This is controlled by the network. I don't think there's a way to change it.
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