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i dont think my time zone is set right so my time stamp is off.. but no last night i was on hold for 6 hours and 32 minutes... tried again this morning at 9:13 and just hungup at 9:33... tried calling the phisical sprint store and it said my wait time would be 15 minutes. when i was with nextel i got a new phone every few months but all i needed to do was pop in the sim card... this is unbelieveable.
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