Quote:
Originally Posted by nausds
Found a permanent REAL fix to everyones picture mail problem with the Touch Pro.
Spoke with Tier 2 or 3 tech support at Sprint who said that the size of the picture being sent was too big big to be received on other networks and even some other Sprint phones (makes sense).
Before taking your picture that you want to send go into the options of the picture (looks like a gear wheel or something).
Choose Advanced and then Resolution. I changed mine to Large (640X480) and the person I sent the picture to on Verizon received it within a few minutes.
Hope this helps.
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i cant recall where the option is .. someone else might know... but u dont have to take the picture in small resolution .. u can take in high resolution and there is a setting in the phone that automatically adjusts all pictures that are sent to a certain resolution .. not the setting option u are talking about...
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just found it:
go to programs:
pictures and videos
menu/tools/options:
When sending pictures in email, pictures can be resized so that they transfer faster. use this picture size: large (640 x 480)
picture mail is part of the email app on WM....
now make your resolution in the camera settings high again .. take the picture .... and try and send the picture to your same verizon friend... if he gets then u know the above option is correct ... if he didnt get then maybe the above is strictly for email and not picmail... let us know... thanks