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Anyone who is in the business of tech/customer support can agree with this. With any product being returned for defect and being exchanged with another, not once but twice and having the same exact problem, then the product is almost never at fault. Customers do things that, in their opinion, could NEVER be the reason for a fault. "This (piece of software/registry hack/hilarious screen saver/cute cursor) couldn't be the problem, so why even mention it". Sometimes customers even do things subconsciously and never even realize it. Like the NT user who has such a light touch on the keyboard she double-taps the delete key whenever she is trying to log on and the computer magically reboots, or the gas stove which never seems to keep a pilot light... couldn't be the ceiling fan running on high right above it. There are probably millions of things that could be cited, but all come down to one thing... the user. How could you think 3 times in a row with the same problem on different devices could be the device's fault? Even if the cases are all banged up, and even if sprint forgot to reload a new stock rom onto it, do you think all 3 devices would have the same problem? I am a former field investigator and skip tracer, and also a registered agent with the ARA. I would NEVER trust a bleeding edge device for use in a position as such. If you depend on your device for livelihood and quite possibly life safety go get something like an a900 or good ol' Motorola. You are the same kind of person who cries to the internet provider who "made me lose $xxx because my internet wasn't working" . Take a little responsibility on yourself and quit making the jobs of poverty level workers living hell. I listen to people like you on a daily basis and can't stand someone who can't take his own dues. As in all business, if someone offers you something on promise GET IT IN WRITING! If the product you are getting for exchange of your defective one is damaged, refuse it. Maybe these things should be common sense to most people, but it seems common sense isn't so common any more. What I see here is a child who was offered the possibility of a cookie, but then was told he couldn't have it. Yes tantrums do eventually work, but just make the thrower look bad.
Sorry about the long rant here from a relatively new member and hope it doesn't make ME look bad. No excuses, I just get peeved by some people.
namopereht
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