Originally Posted by RockSta®

Ok well i decideed to give them a call and see what happenes.
The CSR says he cant go through the troubleshoot because im using the phone, so i asked him what the steps are, i then told him i did all of that already including a hardreset.
He still insisted on me taking it to the store and have them take a look at it, if they dont get it to work they will overnight me a new one.