[94tbird]

Originally Posted by Thesian

Here is the bottom line. I have used PDA's for year. I have had Sprint for more than 7 years. I've only worked for Sprint for not even 2 years. I have a 6700, a Treo 700p, and a PPC-6600...

They all lock up. If it's your work phone... and its keeping you from doing your work cause its not working... but you still love the phone... then get yourself a plain jane flip phone for work, and carry a PDA or something... Don't blame Sprint because your incapable of noticing a pattern and making an adult decision based on it. If money's not an option, like you say, then just have two phones.

If you came to my store 4 months ago, I would told you I would try to get you a 6800... try... but I would give you a Treo 700wx or a 6700, and I wouldn't feel bad about it in the least.

If they're giving you nicked up, and dented phones... Then you need to NOT take them... Talk to the manager then and there... talk to the District Manager. Talk to the Service and Repair Supervisor (Thats who the techs report to... they don't report to the store manager... we don't work for sales)

I'm not a sales person. I want you to be happy, but if your not willing to let me do the job I'm told to do, then you can take your business else where and stop making my repair / replacment numbers sink, and stop causing my company to lose money. I would like a bonus for dealing with people like you.

Also, sales staff are paid on commission... they're paid to sell you things, not deal with your billing questions, or give you things for free...

I'm glad everyone thinks Sprint sucks, but I'm tire of the "customers always right"... I work for Sprint, but I don't get free phones... why should you...

amen to that