Quote:
Originally Posted by jakdillard
You know I'm not trying to offend anyone here when I say this ..... but I think you guys that are on VZW should return your phones and write letters or start petitions to get a better version of the TP . Honestly VZW is a corporation that may only see profit numbers and not consumers..... so they may be looking at this as if it sales why change it .... you guys pay more and get less and that is not fair . When dealing with corporate giants that only see numbers you honestly have to hurt their numbers before you will be heard
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You are not coming across as offensive at all. Makes good sense what you are saying. I agree and if I had the pull to ask people call them and complain I would.
One thing I know about call centers, being in the business, if you start trending calls one day for the same issue it will show up on a report "somewhere, somehow" the next day. If everyone calls them and asks why GPS isnt working, hundreds of calls, then it would start to get noticed. We would have to do this day after day and program after program. For example, call them today and say google maps doesnt work. Tommorow call them and say live search doesnt work, the day after call them and say Tom Tom doesnt work. Over and over again... With the user base on this board we could make our selves heard. Juszt requires some planning and thought. Shut down there call center phone switches with calls about Google Maps and Live seartch not working.... Hahahaha....