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actually your paying UT STARCOMM for the phone not sprint. spritn doesn't make money on the phones. they lose on the phones by offering you 150 off the price. so you got a problem with the phone call UT Starcomm. try doing this with tmobile. you got any problem wit hte phone your told to call insurance, no in store replacements no repairs, nothing. sprint offers you that stuff. if you don't like it or sprint go somewhere else
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