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Old 12-16-2008, 06:25 PM
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jlindquist
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Re: Activesync issues

Quote:
Originally Posted by BigDiesel07 View Post
I am really sorry to hear about your issue... Does your secetary also have a Touch Pro?
Thanks for the kind words -- it has been a bad day!

No -- my secretary does not have a Touch Pro, or any other pda/mobile device that she is synching to her office pc. Just my Touch Pro.

Everything seems to work fine between the Touch Pro and one pc (either hers or mine, it doesn't matter which) -- Activesync works fine, and data transfers back and forth between the pc and Touch Pro with no problem. It is when we try to then synch the Touch Pro with the second pc that we start having the problems.

The frustrating thing is that, up until I purchased the Touch Pro in November, we were doing this two pc synch with my WinMo Moto Q, and it worked absolutely flawlessly -- for over two years. The Touch Pro initially seemed to work flawlessly as well, and we just can't seem to pinpoint what caused things to go haywire.

I just spoke (again) to our office IT consultant on this, and he is convinced it is NOT a problem with the Touch Pro, but rather some kind of software problem -- either with Outlook or Activesync, or some combination thereof.

Thanks again for your time and kind responses. If there are any other suggestions -- for solutions or where I might turn next -- I would much appreciate it.

-- Jeff
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