[JSZESZE]

ok lately my toubles with the mogul have been horrible, I recently filed a claim with Asurion as Sprint said the most they could do is refund my deductible...

Last week i called Asurion back because my replacement failed...they said no problem, but i had to wait 10 days because they were outta stock...i asked for any other the options and they said the touch pro was available if i wanted to make it my permanent phone....so i gracefully agreed....and i was comfortly greeted today with a package i thought would contain my touch pro...but to my suprise it was just a regular touch 6900....

So what im asking is if i should or could do anything about this...since there is probably no record of the agreement...