Thanks so much for the responses (and for redirecting this to the proper forum).

I tried these suggestions with no success.

This is beyond frustrating -- the synching of the pda to the computer is (at least for my usage) the absolute essential core function of the device, and I just CANNOT believe how difficult it has been to deal with this. I have owned several different smart phones before this (including WinMo devices) and have never experienced this problem.

Is this an Activesync (Microsoft) issue or an issue with the TP?

I am not any kind of power user. I just need this device to synch my calendar and contacts with my pcs -- that's all -- and I just cannot get it to do that most simple task.

Any other suggestions?

I have already spent consulting fees and an inordinate amount of my time trying to deal with what should be a simple issue, and have just about reached a point where I am going to have to punt.

Can anybody talk me off the ledge before I ditch this phone, which I otherwise love?