[boggsie]

I would imagine that it is something (configuration) with the Diamond.

I had a Sprint Touch / HTC Vogue with this same account. It died. I have TEP and the repair center did not have any in stock. I liked my Vogue and, quite honestly, I was very reluctant to take the Diamond in place of a new Vogue.

I guess, I go through all of this to add some context. This worked seemlessly with the Vogue and I am having a bit of a challenge with the Diamond. Of course, it could be something in ROM configuration that is unique between the Vogue and Diamond.

Best regards,
-boggsie

PS: and then, 30 minutes later, the tubes of the internets started to unclog ...