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Old 12-16-2008, 12:05 PM
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Re: Activesync / Exchange delays? as items arrive doesn't always work

Quote:
Originally Posted by jwoodall View Post
I have an Alltel Diamond and run Activesync to an Exchange 2007 server.

I get very unreliable connections with Activesync when it is set to "as items arrive". Each morning I should have about 20 messages that were delivered overnight, but they are not there until I run a sync manually.

Sometimes they won't arrive at all until I reboot the phone.

I have tried "every 5 minutes" with some success, but that doesn't work 100% either.

I am the Exchange admin of the system that I am using, so I am aware of all the standard troubleshooting stuff. (hard reset, reconfigure the account, etc.) It just appears that Activesync is not stable on the Diamond.

I don't have any other users complaining of the same issue (there are hundreds of users on WM6.x where I work), so I don't think the server is the cause.

Has anyone else had this problem?

Is there a solution?

Thanks!
I'm on day 4 and PPCKitchen ROM #12 with this phone (Touch Diamond CDMA) and I am starting to experience what you have described.

If I go into ActiveSync it displays the connected screen and if I look at settings, items are set to as arrive, even when roaming.

Even with this setup, quite often I have to click the sync soft-key in order to ensure that I am current on email.

Best regards,
-boggsie
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