|
insight
you are misunderstanding a few things with your situation that need to be cleared up.
1. if the manager did tell you that he would dhrp you to a 6800 and now is going back on his word then that IS an issue. however Sprints policy has nothing to do wit that. you should hold him/them accountable and go after them. I understand they work for and represent sprint but your not going to get anything from the rest of sprint because they are going to follow policy and not give a free upgrade because you didn't earn it in their eyes. however what you can do is be a pita to the managers. ask to speak to his rm/dm if he says no don't leave untill he calls him her and explain the situation to that person. they will 99 % of the time tell that mngr just to shut you up and give you the phone. I have seen it happen plenty of times. I personally never let it get that far but if the mngr lied to you then I feel that person deserves it.
2. when you xcl your account a 200 fee is placed on your account. Your balance and last bill will also be added to that amount. then you deposit is returned to the account and will go towards thatvlast bill. that is a fact. you are responsible for what ever balance is left. if you have a credit you have to request it be sent to you in a check. that's how it works so don't let anyone tell you different.
3. Remember sprint is in business to provide you cell phone service. not handsets. they do that as a crtsy to their customers or else everyone would be paying 250 dollars for a free phone (think cdm-120). phone prices are subsidized(sp)?.
id type more but these keys on the 6800 are cramping my thumbs. Good luck get in the managers hair, that doesn't meen be a d!ck to him just be persistant and calm.
|