I have kinda been able to sync (I stress "Kinda"). When I start up Windows (XP SP2), I have to manually start AS. Once I do, the program starts OK. When I connect my 6700, the AS window says that it is connected but the taskbar icon is still grey. Once it starts to sync, it asks me for the Office (2K3) install source and then runs the "installing Office 2003 components". Once this is done, the sync runs fine while the icon is still grey. I have tried to uninstall, disable the firewall, delete partnerships, hard resets, downgrading to 4.1, EVERYTHING!! Any ideas out there?