[nausds]

I to am having the same picture mail problem. I spoke with Sprint tech support three times tonight who had me do all of the resets and everything else everyone above said CS had them do. The only thing I did not do was a hard reset since I just did one three days ago.

I have tried sending a picture mail to two friends on Verizon, one on Sprint and to myself. I received the one I sent to myself after about 5 minutes but none of my friends received the pics I sent.

I followed the steps in the thread above by uninstalling .net 3.5 and picture mail, soft reset, reinstall 3.5, soft reset, pic mail, soft reset, etc.

When I attempt to update my profile in settings I get the following message:

The profile update could not be completed. Please try again later. If the problem persists, you may need to Customer Service.
Error Code: 1012

This also happened when tech support asked me to update the profile eariler. But they had no idea why that message was coming up.

So my first (sarcastic) question is, is everyone in tech support idiots? They might as well have the automated voice tell us what to do.

Tech support opened a ticket and is supposed to get back to me within 36 hours.

Anyway, my real question is does anyone else have this problem with updating the profile? By the way I get the exact same message while trying to update the PRL.

Next, are there any other steps out there to try to get this picture mail thing working?