[ismhawk]

i had this same issue... i called in to CS and they finally reset it after the 3rd time calling in... after the reset they had me test it out for 5 days and call back if problems... and yea there were problems... they had to file a trouble ticket about it... the answer they gave me was that there was a hicup in the network and gave me my whole rate plan... so i dont know if there is a phone issue or a network issue...