Went to Telus, they can repair the screen for $125 and as for the back cover...well that's another nightmare, costs almost as much as the new screen ($60 + $20 shipping), except they're out of stock. The lack of apps, accessories & poor build quality have made me believe it's time to move on, It's a shame, this phone had potential.
BTW, I might have a slightly damaged yet still functionning Diamond for sale or for donation to "testers." I'll let y'all know what the deal is next week