Re: Total Equipment Protection
so if you didn't have the TEP, and say something went wrong with the phone like the keypad stopped working, would sprint switch out the phone and provide a refurbished one or would you have to go to HTC and get them to repair it if the phone is still under the first year warranty.
I've had verizon in the past and if you were still under the one year you can go there and they will swap the phone for you.
just curious
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