Quote:
Originally Posted by bsepub
Couple of troubleshooting steps I would try...
1. Reboot your computer and phone before trying again.
2. Use a different USB port.
3. Use a different USB cable.
4. Do not have any other programs running except activesync and the unlocker.
5. Keep your phone still, flat. Do not pick it up during the process. (I know weird, but if it is a cable/connection problem, this could help)
6. Make sure all the files are in the same folder for unlocking.
Good luck!
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Good tips, especially #5! Happens to me all the time!