Quote:
Originally Posted by nico4k
if this is the first time you returned this phone...wait for the next refurb 6700....then after a few weeks complain about the call volume being low on these devices specifically, all 6700s have this problem (you are on your second 6700...so then tell sprint support nicely you do not want the same device anymore, since it is a manufacture defect). and you would prefer another type of device...
I forgot to mention on my earlier post here, the reason sprint support gave me a Mogul was because they saw the history that i was on my second phone...and then they approved it... again...do not let them transfer you to insurance claim...ask the support tech do it for you and connect you with the insurance claim while you on the phone with the tech support....let tech support explain the whole problem...
that works/ed for me.
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I called Sprint Tech support and they said they cannot exchange my ppc6700 for a different phone. This is my first time calling. Does this only work after receiving your replacement? Are you saying I should have them send me another ppc6700 and call back again to complain? Thanks.