Quote:
Originally Posted by Tripdub1
You can call advanced tech support and have them order you a 6800 as a replacement through their advance exchange program. As long as you have insurance, they will ship you a replacement with a return kit so you can send your 6700 back. If you tell them that you do not want another 6700, they will replace it with a refurbished 6800. Avoid the local sprint store and save yourself a headache.
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Hi, thanks for your info. What is the number for the advanced tech support? I have Asurion insurance and do I still need to pay the nonrefundable $60? would they do the exchange if my phone is still in working condition? Thanks.