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Originally Posted by dusty78
i called htc and they were no help, they rep told me that they havent recieved any complaints about the bt .
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Thanks for posting - I'm glad you called HTC. Like most big companies, I bet they have a lot of reps answer the phone, turnover, lack of communications - all things that lead to no effort on repairing the issue until they are overwhelmed with calls. I think too many of us will end up going out buying additional headsets, looking for bt dongles, using our wired headsets as work arounds assuming that HTC is aware of the issue and working on a solution.
Again I encourage people to call - 866-449-8358 so that enough cs reps hear it enough times that they actually kick it back to engineering - I'm sure as far as your rep goes, they've marked it down as a closed call - buying another headset was the solution.
I don't think HTC is looking at that wiki - I'm not sure why they are suggesting people look there as there hasn't been a single solution posted by HTC. Again I suggest you call 866-449-8358 and report if you are having issues. Ask for Tier 2 tech support if they just point you to the HTC wiki - which is less effective than looking here for a solution to this problem.