Quote:
Originally Posted by gissentml
replacements from asurion are refurbished.
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Yea, Im pretty sure mine was new. I have gotten a few replacements from asurion in the past, and I have gotten both new and refurbished ones.
Quote:
Originally Posted by rihavens
Mine was not a refurb, and I suspect his is not either. Did you get the ESN off the box or the back of the phone? Its possible the boxes got mixed up in the factory (seen it happen)
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The ESN off the back of the phone matches the one on the box so thats not the problem.