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Originally Posted by afx
I did the exact same thing with no avail. Exactly the same thing
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That stinks. I know of at least one other person who did this and it worked great. That was about 3 weeks ago. I may have gotten very lucky.
The greatest part about it was that I got to keep my original mogul. (does have the white spot, but I think nearly all of them do with time)
You might keep pushing, I have found it all depends on the rep. you end up talking to. I got shut down many times, but was just persistent.
Who knows though, they may have been told to stop doing this due to the backorder on the TPs?