Quote:
Originally Posted by imdarkside
vzwtechbill your wrong. your companies phones crack. there is a lengthy thread on this here. Im on my third and this morning i found another crack. its a known defect in the white vx6900 by everyone other than verizon. yeah you all send us a refurb phone for a phone you should never have sent out originally. I got one year to play this game with vzw until my year is up. you should never have sold me a phone that continues to crack.
send your phone back to vzw and when you get the refurb, load the vzw and vahalla cab on it. you have to start from scratch with the "new" phone anyways and load all your aps on it.
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Started typing a detailed response, and realized at paragraph 3 this isn't the place for that. Long story short: yes, the phone cases suck. HTC shouldn't have provided such cheap plastic when they supplied us the phones. Fact is every phone returned as deffective goes through a rigorous inspection/rebuild before it becomes someone elses refurb (you gotta recycle, these things are too expensive not to), and if the inspector gauges the phone as being physically damaged, the account holder is charged the full retail value of the replacement device that was shipped. That's black and white truth. I bought a Sprint Shell from ebay, took my phone apart, and swapped the white plastic for the touch paint Sprint casing. Now I got the Network and the cool black rubberized phone.