Quote:
Originally Posted by Baffles
I do not. I am past my 30 days, so will they tell me to go to Best Buy anyway? I'll give them a call today and see what they say.
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You seem to be confused as to what I'm talking about. I know your past 30 days and your phone is scratched up. At my sprint store we WOULDN'T exchange your phone and give you a new one. We would change the casing on the phone. So basically all the scratches and dings would be fixed but the motherboard would be the same. So in actuality you would have the same phone but it would just look brand new. Thats how we repair htc out here. If someones screen were to crack, we wouldn't give them a new phone we would repair it. They would save the $50 from insurance and they would get their phone fixed for free because they have insurance. The only thing though is cosmetic damage isn't covered but if you go in there and just talk to the tech I would definitely just change the casing at my sprint store.