[Insoc]

Work everyday, but stores are open later then working hours and have weekends off, phone costs lots of money, live in the middle of nowhere, phone calls don't work...

Email Ecare, call Sprint Telesales. Tell BB that you are returning your phone because you can't wait for a replacement anymore, yeah you are past your 30 days, but they never (so you say) had stock. Do something, you had 30 days to do something before but you lost that. Don't wait till the last minute and then expect everyone to jump at your whim.