[Insoc]

All this for chrome chip, that will happen anyway?

What should you do... I think you dropped the ball by not getting BB to stand by their product weeks ago when it was out of stock, and promise you a new one even after 30 days were up.

If you had issues with the phone when you purchased it, you were a fool to keep it, unless they promised you a replacement when they had new stock. Did they promise you one? If not, why did you buy a phone you had issues with?

"Hey this phone is bad, I want a new one."

"Sir this is the last one."

"Ok, I guess I will pay full price for it then, oh wait before I pay for this, can I talk to your Manager please?" Gee, I wonder if I ask their manager, will he:

1. Promise to replace this one when they get new ones in stock, that would be nice.
2. Give me a Discount on this phone seeing it is scratch and dent.
3. If I am offered nothing, I will take my business elsewhere...

Seems to me that you compromised yourself when you accepted the phone with the chip. You could have returned it just before your 30 days for a full refund, then gone to Sprint to buy a new one, but no, that would have been hard and you would have had nothing to cry about. You had a choice, noone but yourself made you do it. I would go out and buy a chrome paint pen and paint the chip and call it a hard day's end.

P.S. For insurance purposes I have heard that some of the TPs were recalled due to Chrome issues. The ESN range was listed here, a quick search should find it. If your phone is one of them, you get a new one lucky you! Also, I understand BB sends out for repairs before replacing, but they do not have any deductibles. I am not sure what Sprint Insurance is like, I paid for it for too many years and never once used it.