[speck]

I'm hoping I never need to do a hard reset, but I want to try out a lot of the fixes - e.g. the cleanup post - to see if they cleared up some persistent problems I've been having. I wanted to make sure I could 'undo' everything if I still have the same issues. Basically I'm trying to figure out if I have a hardware problem or a software problem.

So the phone was programmed in the store with my number? Is that part just a matter of hooking up the ESN with the phone number? I was thinking there was some secret complicated set of steps you had to take! The guy in Best Buy had a bunch of numbers written down on a pad while he was setting mine up - that's why I thought I needed other information.

Thanks!