[peroulas]

OK, I am on Touch Pro #4 from Best Buy. Let me also add that I have never had an issue with a phone in the last 10 years. Maybe I was lucky, or maybe HTC needs some better quality control.

First one: Purchased on first day of sales, build date 10/12
Outcome: returned due to crack on side of case, near slide rest, where there is a rubber stopper. Not sure how this happened, but it was never dropped or abused.

Second one: Build date 10/12
Outcome: Horrible audio crackling, not fixable with audio hacks

Third one: Build date 10/15
Outcome: Had low audio, but fixable with audio hacks. Everything else was fine, except voice calls were horrible, data was intermittent, and battery life was about 50% less than previous phones. I am guessing a radio problem was causing the battery life issue.

Fourth One: Build date 11/7
Outcome: Everything works great, physical build quality is better, and voice calls and data work great. Battery life is best of all 4. Surprisingly better.

Hopefully nothing goes wrong with this one. It is a great phone, but marginally worth the effort of having to return it for a 4th copy.