[higgtree]

I've seen the cracked case a couple of times so far in my store, including our display model lol... We haven't been notified in our systems that it's an "official" known issue, that I know of... I've had mine since May and (knock on wood) haven't experienced the cracked case. I also use vibrate and ring and have dropped it in my driveway numerous times. Most techs know it to be an "unofficial" known issue and will help you out. If you get an A-hole, just call csr service until you get someone good =)