|
I'm not entirely sure there's any point to having it replaced. This sounds in no way like a hardware problem to me. In fact, I'd go so far as to say it seems impossible for it to be a hardware problem. Something in the software is causing it, and unless there are some odd intangible differences between the software that's shipping on some devices and not others, it's likely a problem that will present itself again on your new unit when you configure it the same way as your old one.
We need to find the actual cause of this problem instead of merely exchanging our phones.
|