Quote:
Originally Posted by mabru2001
Ew dude, thats why you always check the refurbs before you leave the store. Most of the refurbs are returned because of the white spot.... I know i alone returned 3 for the spot when I had my mogul.
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Yea, when Sprint ordered my first one, I took it home. I didn't check it over enough and it had an LED burnt out and the white spot. When I took it in, they said all Moguls have the white spot, so they would only replace it because of the LED. The second Mogul comes in and I was actually impressed because it was in perfect condition (cosmetically). Then I started testing all the wireless functions and found out the wifi didn't work. I was upset because refurbished phones are mostly garbage but this had a good screen on it. Now they just received my 3rd one in, I hope this next mogul is defect free (slim odds), but arg to refurbished ones. I know they won't order another if its just for the white spot, at my store anyway.
Sprint has a QC problem with refurbished phones. My returns have been a big time waste and gas waste. I don't mind a refurbished product if its been 100% tested. Please improve QC Sprint.