Thread: I am extremely dissapointed with Sprint customer service! (long thread)
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Old 11-22-2008, 09:17 PM
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Re: I am extremely dissapointed with Sprint customer service! (long thread)
Quote:
Originally Posted by mobo View Post
I just called sprint to exchange a defective Touch (vouge) for my wife. They asked what phone I wanted and I suggested the Touch Pro, they said one moment, and I was then offered a TP but told I would ahve to wait 2 - 3 weeks. As I did not wish to wait I asked for the Diamond and it will be here in 3 - 5 days.

No raising of voices, no pleads, no problems. I have been very impressed with Sprint, I have a TP, a Q9c, and now a Diamond coming on my account. 3 lines.

They have turned around, do not blame Sprint when Best Buy gets involved.

Mobo
i thanked you because you echo my sentiments.sprint will bend over backwards for its' customers because in this bad economy,all money is good money!
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