Quote:
Originally Posted by mr8820
were you polite?i ask because that can go a long way.also you said the sprint store is 30 mins one way.if i were you,i would make that trip.i know that some sprint employees read forums like this and sprint has changed their policies but hey i bought my treo off ebay and still got insurance thru sprint.i will look thru the forums to pin-point what you said and post again,but if you have TEP,make that drive.
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-Yes I was polite.
-I can only make the drive on the weekends as I work long hours during the week and don't have time.
-I already tried going the TEP route with the Sprint chat rep. and I was told I would have to pay a $50 deductible which is unacceptable to me considering the money I paid in the first place and I didn't do anything to damage the phone.