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Old 06-20-2007, 12:49 AM
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xinfeng
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Dropped signal after dialing *2 to Sprint Customer Service.

I had this Treo 700wx from Sprint for less than a month and recently it came to my attention that each time after placing a call to Sprint customer service by dialing *2, my 700wx will lose the entire signal (both phone and EVDO). And it may take quite a while for it to pick up.
I tested more than 10 times in my phone and the drop rate is 100%. The same thing happened to my friend who has the same phone from Sprint.
I have been talking to Palm and Sprint Customer services, and neither has any clue. Sprint told me it may be a hardware problem, while Palm pointed fingers to Sprint saying it must have something to do with the network.
Could you guys please place some test calls to *2 to see if you can repeat my experience?
It is really annoying to have the network dropping on you each time you call Sprint.
Your feedback is highly appreciated.
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