[AndyCR512]

I may well be a wimp - I keep the volume on most of my devices at about 1/4 of the max - but this just can't be normal.

I should also mention that there is white noise in the background when listening to things, but the noise disappears soon after any sound on the phone stops playing. Occasionally, there will be an annoying staticy echo to everything played - very suddle but very noticeable when it's completely silent around me.

I've tried a hard reset as well. The AudioBoost feature is off. Turning down all the EQ bars in it and enabling it does indeed bring the volume down, so that's one option. Not sure whether it brings it down enough, though.

I'm using the included headset with the inline microphone, which as mentioned is almost tolerable at 20%. I'm also using the included 3.5MM adapter with some cheap Sony earbuds I use while on walks and a pair of Sennheiser HD 202's, both of which are intolerable at much of anything above 1%. Their volume is perfectly normal when plugged into other devices.