[Shabaz]

I agree that people shouldnt use the TEP program for upgrades. But ever since I got my Touch in March I've just had bad luck with it. I already had mine replaced 3 times and each time I have a pretty big problem. My original one froze all the time. 2nd one couldnt make any connections and they couldnt even transfer my contacts. 3rd one had problems with activesync. And the one I have now used to drop calls every single day no matter with whom or where, but its a little bit better since I put 6.1 on. And I used to have the issues even after hard resetting each of the phones, and soft resetting almost every day. Anyways, what I mean to say is they kept giving me messed up refurbs and refussed to replace it with a new Touch (Not Diamond or Pro). So I finally called sprint directly and the person I spoke to felt bad and offered to swap to the Diamond even before it was released, but once it came out no one was willing to do so, so I finally gave. I guess I'll just have to settle with a slightly messed up phone that I payed $250 dollars for, not to mention the $7 a month for insurance.