I turn camera sideways (landscape) when I take the pic and I use IE to go to the website. are you using the correct link to go to:
http://www.fastpricecheck.com/GetData/HTML/!###!
that should be loaded in settings...arrow to right twice and put it in the lower URL. the top URL routes to \windows\iexplorer.exe
I have found that the 1st return is amazon, so it seems to work best on electronics, etc. it was failing when I scanned some protien powder...it found the barcode for oatmeal, fruity pebbles, but no prices listed.