[rihavens]

Look. I am not trying to start a fight here, but to point out how bad Asurion is as a company. The kicker here is I called Sprint and told them I wanted to return it or I wouls start shopping for another provider, and they told me if I had NOT called Asurion they could have exchanged it for me already. So I am basically paying $7 a month * 2 1/2 years + $50 deductiable to get the wrong phone shipped to me and to be called a liar when I try to do the right thing. I can put up with a lot, but insulting me is the last straw. I will probably just sit on the extra phone and cough it up when they figure out the mistake. I am done trying to tell them they are wrong. If anyone here works for Asurion I have to ask, how does it feel to sit on your high horse and then realize you are wrong?