It was answered multiple times. I would suggest trying the programs out before calling CS.
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Originally Posted by a1jatt
Resco audio recorder
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Originally Posted by rainfreak
Actually it is illegal in most states in the U.S., however there are a small handful that could care less. An important thing to note that whether it is illegal in the state that you are in or not, nothing recorded over the phone (without expressed consent from the other caller) is inadmissable in court.
That said, Resco Audio Recorder does a good job...
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Originally Posted by tmz
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Originally Posted by setabs
Check with you state laws first. I know someone that lost their job for recording phone calls on his land line in his house. The feds got involved and he was let go. Definately say to the csr that you are also recording the conversation. Have them clearly pronounce their name what call center they are from and maybe an employee id of some sort. i would test the sound quality with a friend before hand though.
Try this program it looks promising. http://1800message.com/products.aspx |
And with the whole legal thing its better to be safe than sorry. So check the laws.