[brooklynsugabun]

Well sweethearts as much as sprint sucks. I suggest that you complain to the highest manager in account cancelations letting them know what this was promised to you. You wouldn't request it if it was never offered let them know that you're a loyal cust. After getting excited and researching the phone you find out that they want to pull the wool over on your eyes and keep talking to the cancellation dept they will bend over backwards for you. I ripped such a hole in them recently that they've credited sister and my account to close to $800 its more than 8mons of free service with them and 2 new touch pros. It was offered to me as well and when time came for the phone they didn't want to give it to me i got a great rep who stuck with me for about 2wks and got me the phone and my sister is getting hers shortly as well