[profroopchan]

I tried doing this yesterday, and they told me about swapping batteries too, I guess I did not insist enough that my battery was defective. I told them that I can not make it through 1/2 day with the battery. I told them that I can not stay with sprint if the battery was so horrible. The basically told me to go. I am going to try one more time, insisting that my battery is in fact defective.